Raw Pet Food Home Delivery

Our Home Delivery service is second to none and easy to use. To order, simply click on login and enter your login details, or sign up as a new customer. Once you have done this you can browse our website for the products you would like to order and add them to your cart. Provide a credit card number on the payment screen and your order will be processed.  If you are uncertain of your area code or delivery day please contact us on 0800 PET FOOD and we will happily help.

Important information:  The order cut off time for North Island deliveries is 11am two days prior to delivery and for the South Island, is 10am two days prior to delivery. You must be available to receive your delivery from 7am to 5pm, or provide special instructions on where your goods can be left if you are not home. 

AUCKLAND

  •           Delivery by CDL - 09 974 9077 ext 2
  •           Minimum order $70 – free delivery
  •           Pukekohe to Albany deliveries Monday to Friday
  •           Outer areas delivery days vary – eg; Rodney, Franklin

 

HAMILTON AREA

Distributor Zones – See maps Zone 1, Zone 2

  •           Minimum order $45 – freight charge of $4.25 per carton apply
  •           Delivery to Residential or Commercial Address
  •           Deliveries are Wednesdays & Fridays

Out of Distributor Zones

  •           Minimum order $45 – freight charge of $4.25 per carton apply
  •           Delivery to a Commercial Address only
  •           Deliveries are Wednesdays & Friday

 

TE AWAMUTU/OHAUPO/PIRONGIA AREAS

Important Notice: Delivery days will be changing for all orders from 11am on the 27th September 2017, for postal codes 3800 (Te Awamutu), 3802 (Pirongia), 3803 (Ohaupo) and 3883 (Ohaupo). Deliveries will be done on Tuesdays and Thursdays. Order Cut off times will be 11am on Friday for a Tuesday delivery and 11am on Tuesday for a Thursday delivery. Delivery will be available to home addresses or commercial addresses.

BAY OF PLENTY

Important Notice: delivery days and frequencies will be changing for the BOP areas listed in List1 for all orders placed after 11am on the 27th September 2017. List 1a will be available shortly as advance notice of these changes.

Distributor Zones – See List -  List 1a

  •           Minimum order $70 – free delivery
  •           Delivery to Residential or Commercial Address
  •           Delivery days vary please see List 1a for details

Out of Distributor Zones

  •           Minimum order $45 – freight charge of $9.75 per carton apply
  •           Delivery to a Commercial Address only or Big Chill Depot
  •           Deliveries are Wednesdays & Fridays

 

PALMERSTON NORTH

Distributor Zones – See mapZone 2

  •           Minimum order $70 – free delivery
  •           Delivery to Residential or Commercial Address
  •           Deliveries are Wednesday

Out of Distributor Zones

  •           Minimum order $45 – freight charge of $9.75 per carton apply
  •           Delivery to a Commercial Address only or Big Chill Depot
  •           Deliveries are Wednesdays & Fridays

 

WELLINGTON

Distributor Zones – See mapZone 1

  •           Minimum order $70 – free delivery
  •           Delivery to a Residential or Commercial Address
  •           Deliveries are Tuesday – See map

Out of Distributor Zones

  •           Minimum order $45 – freight charge of $12.75 per carton apply
  •           Delivery to a Commercial Address only or Big Chill Depot
  •           Deliveries are Wednesdays & Fridays

 

CHRISTCHURCH

Distributor Zones – See List List 2

  •           Minimum order $45 – free delivery
  •           Delivery to Residential or Commercial Address
  •           Delivery days vary please see List 2 for details

Out of Distributor Zones

  •           Minimum order $45 – freight charge of $25.00 per carton apply
  •           Delivery to a Commercial Address only or Big Chill Depot
  •           Deliveries are Wednesdays & Fridays

 

All other areas:

  •           Minimum order $45 – freight charge per carton apply
  •           Delivery to a Commercial Address only or Big Chill Depot
  •           Deliveries are Wednesdays & Fridays

 

Cut off is 11am, 2 business days prior to delivery day.

   

If you have any questions about deliveries please phone 0800 PETFOOD ext 1, or email sales@petfoodsales.co.nz

 

PLEASE NOTE: Delivery days can change across public holidays. Subscribe to our Home Delivery newsletter to be kept up-to-date with any delivery date changes.

 

Deliveries to Depots:  If needed, you can request that your order is delivered to the freight company depot for collection. If you choose to do this, you must call ahead to make sure your order is ready for collection before arriving at the depot. Individual depot contact details are below.

ALL DEPOT DELIVERIES INCUR FREIGHT CHARGES - Minimum order $45 plus freight per carton

Freight Depot Details – Open 8.30am – 5.00pm

Big Chill Auckland – 8 Pukekiwiriki Place, Highbrook, Auckland Tel. (09) 272 7440

Big Chill Couriers Tauranga – Unit 1, 95 Birch Ave, Judea, Tauranga Tel. (07) 578 8786

Big Chill Putaruru - Taupo Street (State Highway 1), Putaruru Tel. (07) 885 1000

Big Chill Hawkes Bay - 1428 Omahu Road, Twyford, Hastings Tel. (06) 873 5025

Big Chill Palmerston North - 43 Alderson Drive, Palmerston North Tel. (06) 354 5627

Big Chill Wellington - Jamaica Drive, Wellington Tel. (04) 239 6020

Big Chill Blenheim - 7 Bristol Street, Riverlands, Blenheim

Big Chill Christchurch – 55 Shands Road, Hornby, Christchurch Tel. (03) 344 5128

Big Chill Timaru - Mill Street, Timaru

Big Chill Dunedin - Midland Street, Dunedin Tel. (03) 456 0588